Shipping & Delivery Policy

Can I reschedule my delivery?

If you are unavailable at the time of delivery, you may contact the courier partner to schedule a re-delivery or request self-pickup from their nearest facility. While we work with trusted courier partners, occasional delays may occur due to unforeseen circumstances or recipient unavailability.

What is the shipping turnaround time?

Orders are dispatched within 24 working hours of being placed. Once shipped, delivery typically takes 2–5 working days, depending on your location.

What if my order is delayed?

If your order is delayed, please contact our customer support team with your order ID for assistance. (Customer support details)

Can I track my order?

1. After your order is shipped, tracking details will be available under the Order History section in your account.
2. You can also visit the website, click on Track Order, enter your order number, and view the order status.

Can I reschedule my delivery?

You can change the shipping address before your order is billed or shipped. This could be done by contacting our customer support with your order details.